The Cost of Progress
Since the 1400's, Western Civilization has had tremendous material progress. Today, we have air conditioning, smart phones, cars, and the Internet. Yet, all this progress has come at a cost, a social cost. We don't always acknowledge that cost nor the need to pay for progress. Those people who drive progress forward often have broken rules, committed crimes, and may not be pleasant people to work with. Rarely has progress come from the traditional leaders of society. The price of progress is giving up a stable and secure society and needing police, courts, and punishment systems. Crimes call for wisdom to discern why someone broke the rules and whether or not the person has the character to help society. Balancing justice and mercy is very difficult but needed.
It is extremely rare for social or technological progress to come from today's social leaders. Nearly every progress we have came either from those who wanted to become the social leaders or from movements that overtook the leaders. This is true for both social change and for leading corporations. (That means that the next major social innovation will not be coming from any current leading company such as Apple, Google, Facebook, or Amazon.)
Back in the 1970's, the son of a Syrian immigrant was working for a major computer company. He was stealing parts and using them to steal services. In today's climate, this person would be a clear candidate to be deported. Yet, he received mercy and we all benefited from what he did next. His name was Steve Jobs and he invented today's smart phone.
Within the corporation, we have the same problem. Many people consider corporate budgets "license to steal" from other departments. Some people push projects not supported by top management which could put the company in a new line of business. Still others use their power and position to take advantage of others. Within many corporations, we have the same need to police everyone for some behaviors while deliberately overlooking others.
What we police and what we overlook set the corporate culture far more than any nice statements marketing or HR puts out. The recent revelations regarding high profile media personalities are proof of the need to be aware of activities. The social response to those revelations is also proof that what is acceptable behaviors at one time may not be in very short order.
Likewise, corporations have often broken societal rules and local laws. Uber, Lyft, Airbnb, and others have all broken local ordinances. Several of these have supported campaigns to change those local ordinances in order to keep operating. Still others (such as some of the bike and scooter sharing companies) broke the ordinances and found themselves kicked out of town.
Society has to police corporations in order to prevent anarchy.
Few want to return to the 1400's. That means that we have to pay the price of progress.